Research Article

MODERATING EFFECT OF ORGANIZATIONAL TRUST ON THE RELATIONSHIP BETWEEN WORK-LIFE BALANCE AND WORK OVERLOAD ON EMPLOYEES ENGAGEMENT IN UNIVERSITY OF ILORIN, KWARA STATE

Attahiru T. M1*, Malachy O. D. Y1, Ladan S1, Musa I2
1 Department of Business Administration 08034772717 Faculty of Management and Social Sciences Ahmadu Bello University, Zaria
2 Department Public Administration Faculty of Administration Ahmadu Bello University, Zaria
* Corresponding author: matbussa@gmail.com
Published: Dec, 2024
DOI: 10.68022/kmr.2024.cod1au24
Pages: 89-113
Views: 15
Downloads: 5

Abstract

There has been low employee engagement and trust in public universities in Nigeria, particularly in university ofIlorin; organizations need an engaged workforce as they are found to be the lifeline of any organization. It is in view of these and quests for understanding of the causes underlying employee engagement, this study investigates the relationship between work overload and work life balance and how they interact with organizational trust to form employee engagement. From a population of4, 942, a sample of356 was drawn and used to collect data in which 273 were usedfor analysis employing PLS-SEM3; hence methodological and contextual gaps were covered. The results showed that organizational trust strengthens or buffers the relationship between work life balance and work overload toform employee engagement directly and indirectly. The study recommended that efforts should be made to ensure that the staffare not overburden with work; initiate staffscholarship programmes, advanced salaries, maternity, paternity and bereavement leaves amongst others; and to build trust between employees and university management.

Keywords

Work overload work life balance organizational trust employee engagement

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How to Cite

M, A. T., Y, M. O. D., S, L., & I, M. (2024). MODERATING EFFECT OF ORGANIZATIONAL TRUST ON THE RELATIONSHIP BETWEEN WORK-LIFE BALANCE AND WORK OVERLOAD ON EMPLOYEES ENGAGEMENT IN UNIVERSITY OF ILORIN, KWARA STATE. Kaduna Marketing Review, 2(2), 89-113. https://doi.org/10.68022/kmr.2024.cod1au24

A. T. M, M. O. D. Y, L. S, and M. I, "MODERATING EFFECT OF ORGANIZATIONAL TRUST ON THE RELATIONSHIP BETWEEN WORK-LIFE BALANCE AND WORK OVERLOAD ON EMPLOYEES ENGAGEMENT IN UNIVERSITY OF ILORIN, KWARA STATE," Kaduna Marketing Review, vol. 2, no. 2, pp. 89-113, December 2024. doi: 10.68022/kmr.2024.cod1au24

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