Research Article

EFFECTS OF TELEWORKING STRUCTURES ON PERFORMANCE OF FINTECH FIRMS IN IKORODU LGA, LAGOS NIGERIA.

UGWUEGBU PATRICK C*, ADEYEYE M. M, IBRAHIM G, OYIBE ANGELA A
Published: Dec, 2024
DOI: 10.68022/kmr.2024.0zch9a27
Pages: 31-47
Views: 11
Downloads: 5

Abstract

Financial technology (FinTech) firms are one of the sectors that telework, therefore, needs certain structure for effective performance. Hence, this study examines the effects of teleworking structures on the performance of Opay FinTech firms, Lagos. Three null hypotheses were developed and tested at 5% level of significance considering technology infrastructure, physical work environment, and operational efficiency. It is a quantitative approach adopting a survey strategy and based on Technological Acceptance Model. The sample frame of 248 employees was drawn from the Opay app while cluster probability sampling was engaged in selecting 153 employees. A five-point Likert scale self-structured questionnaire was usedfor data collection. Descriptive and inferential statistics was employed for analyses. The study found that technology infrastructure availability, physical work environment, and operational efficiency have significant positive effects on Opay's performance. Therefore, it is recommended that Organizations must enhance thephysical work environment by providing ergonomic equipment and well-designed workstations. This approach will reducephysical strain and improveproductivity.

Keywords

Fintech Opay Operational efficiency Performance Teleworking Technological infrastructure.

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How to Cite

C, U. P., M, A. M., G, I., & A, O. A. (2024). EFFECTS OF TELEWORKING STRUCTURES ON PERFORMANCE OF FINTECH FIRMS IN IKORODU LGA, LAGOS NIGERIA.. Kaduna Marketing Review, 2(2), 31-47. https://doi.org/10.68022/kmr.2024.0zch9a27

U. P. C, A. M. M, I. G, and O. A. A, "EFFECTS OF TELEWORKING STRUCTURES ON PERFORMANCE OF FINTECH FIRMS IN IKORODU LGA, LAGOS NIGERIA.," Kaduna Marketing Review, vol. 2, no. 2, pp. 31-47, December 2024. doi: 10.68022/kmr.2024.0zch9a27

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