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Research Article
Vol. 9, Issue 2
SERVICE QUALITY AND CUSTOMER SATISFACTION IN BANKING INDUSTRY DURING CASHLESS POLICY IN BIDA LOCAL GOVERNMENT
Today, a variety of market participants use service quality as a crucial tool to help them establish themselves in the market effectively. Additionally, a happy client is likely to remain a devoted one and return to the bank. However, this study examined the impact of customer satisfaction on service quality in the Nigerian banking sector. Data was...
